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Secure Orders & Privacy Issues
What is Encryption?
Encryption is a process by which we use Thawte Secure software to scramble sensitive information while it is in transit to Championship Tennis Tours
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How Does Encryption Work?
Encryption is based on a key that has two different parts. The public part and the private part. The public part of the key is distributed to those you want to communicate with. The private part is for the recipient's use only.
When you send personal information to tennistours.com, you use CTT's public key to encrypt your personal information. That means, if at any point during the transmission your information is intercepted, it is scrambled and almost impossible to decrypt.
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What Kind of Encryption Software Does CTT Use?
CTT currently uses Thawte, the industry-standard SSL (Secure Sockets Layer) encryption. But we continue to keep up with the current technologies in order to provide the best security for our customers.
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What Information Does CTT Encrypt?
CTT encrypts all personal information you give us when you place an order online. Remember, if you feel uncomfortable providing any of this information online, please feel free to call one of our representatives at 1-800-GO-TENNIS.
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How Safe is Encryption Really?
Providing encrypted information online is as safe as doing it over the phone.
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STORE SECURITY - HELP PROTECT YOURSELF
Store Security -- Help Protect Yourself
If you use a security-enabled browser (such as Microsoft Internet Explorer version 2.1 or greater, or Netscape Navigator version 2.0 or greater) paying attention to two browser features will decrease the chances for the unintended or fraudulent use of your personal information:
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1. Browser Security Settings
Your browser security preference settings are your first line of defense to stopping the theft or unwanted viewing of confidential, personal information. The most popular browsers offer you the ability to receive an alert or notification if any of the following happen or are about to occur:
If your credit card company: (a) determines that the charges were fraudulent charges resulting from your online purchase at tennistours.com, and (b) holds you liable for any of the unauthorized charges, contact us immediately.
changing between secure and insecure transmission modes
receiving an invalid site identification for the site to which you are about to transmit
sending a transmission over an "open" or unsecured connection
Check the settings of your browser security features to see all the checks that are possible and those that are currently in place.
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2. Browser Security Signals
The presence of security measures surrounding the entry of data on a web page is identified in two ways for you on your browser:
the URL identifying the page will always begin with "https://" versus the normal "http://".
a security symbol to indicate operation in a mode that supports secure transmissions.
a "closed lock" icon is present in the bottom right-hand corner of your Microsoft Internet Explorer browser screen.
an "unbroken key" icon appears in the lower left-hand corner of the Netscape Navigator browser screen.
With these security measures in place, you can also feel confident that every credit card transaction you make at tennistours.com is protected by the CTT Secure Shopping Guarantee.
If concerned only about the privacy of your credit card information, we encourage you to submit your order electronically without a credit card number and a sales representative will contact you to obtain this information.
If not using a browser with these standard security features, or if you are still uncomfortable with submitting your personal information via the Internet for any reason, please feel free to Contact Us over the phone or via fax to complete your order.
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ONLINE PRIVACY PRACTICES
Privacy
At CTT, your right to privacy is a primary concern. That's why, when you visit tennistours.com, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site (www.tennistours.com).
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Personalization
In a few areas on our Web site, we ask you to provide information that will enable us to enhance your site visit or to follow up with you after your visit. It is completely optional for you to participate.
For example, we request information from you when you:
1.Book a tour
2.Purchase individual tickets
3.Provide feedback in an online survey
4.Participate in a sweepstakes offer
5.Subscribe to a newsletter or a mailing list.
In each of the instances above, we ask for your name and e-mail address, as well as other relevant personal information that is needed to register or subscribe you to services or offers. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.
The information you provide will be kept confidential and used to support your customer relationship with CTT. Information regarding you or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation.
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Internet Commerce
The online store at tennistours.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a book a tour, but would rather give your credit card or booking order information to a representative over the telephone, you may do so, simply call 1-800-GO-TENNIS.
When you provide your personal information such as name, address, phone number and company name, CTT will not give or sell this information to any outside company for its use in marketing or solicitation. Moreover, it has always been a CTT practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.
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