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DEPOSIT. A $1000 per person deposit is required to reserve a tour package. Championship Tennis Tours will confirm reservations by U.S. Mail or e-mail upon receipt of your booking form and deposit. If you are booking within 90 days of the tournament then total payment is due upon making your reservation.
FINAL PAYMENT. Final payment is due at Championship Tennis Tours, Inc. no later than 90 days prior to the first date of play at your selected tennis tournament. Championship Tennis Tours, Inc. reserves the right to cancel any tour that has not been paid in full. You could be liable for any costs which result to Championship Tennis Tours, Inc. from this cancellation.
SERVICE CHARGE. Tour Packages purchased through
Championship Tennis Tours are subject to a per order service charge.This
fee covers costs that allow Championship Tennis Tours to provide
the widest range of available tickets and packages while giving
you maximum service. This charge includes services like taking
and maintaining your order on our ticketing systems, arranging
for shipping and/or coordinating with the box office will call.
It is applied to an entire order.
CANCELLATIONS. You must send a written notice of cancellation no later than 90 days prior to the first day of the tournament in order to receive 20% of your deposit back. Once final payment has been made, there are no refunds.
REFUNDS. No refunds will be made for any unused tournament tickets or activities included in the tour package.
TRAVEL INSURANCE. We are proud to offer Traveles Travel Insurance to cover possible unforeseen costs of your trip. Coverages include Trip Cancellation Interruption, Travel Delay, Baggage, Medical Expense, and Emergency Assistance. We highly recommend considering travel insurance when purchasing a tour package.
TOUR PRICES. All prices are per person and based on double occupancy. Single and triple reservations are available with a price adjustment. Prices are subject to change without notice as a result of any adverse economic changes or currency fluctuations that may affect air/land transportation, room rates, tennis tickets, or other related package element.
TENNIS TICKETS. We are happy to take requests for locations, however this cannot be guaranteed. Should any tennis matches be canceled for any reason, seat privileges are lost for that day. No rain checks will be issued. Championship Tennis Tours is not responsible for any loss or damages resulting from individual tournaments enforcing policies regarding transferability of tickets including the possibility of removal of tickets and/or denial of access to the grounds. Championship Tennis Tours guarantees only the delivery of authentic, officially issued tournament tickets.
For the French Open, all packages are scheduled to include Category 1 section seats. Occasionally, due to allocation reasons outside our power, should you receive a ticket in the Category 2 section, you will be refunded $75 for each day that your seat was not in the Category 1 section. Tickets through the second Tuesday of the tournament may be for either the Philippe Chatrier Center Court or the Suzanne Lenglen Court. (Both courts are considered main show courts and offer equally formidable matches. A ticket for either court gives access to all the outside courts, but does not allow entrance on the other main show court). From Wednesday of the second week through the end of the tournament all showcase matches are played on the Center Court and thus all tickets will only be only for Center Court.
For Wimbledon, packages with tickets through Wednesday of the second week may be on either Center Court or Court 1, both courts are considered the main showcourts with top seeds playing on both courts and offer equally formidable matches. Packages with tickets Thursday of the second week until the end of the tournament will all be on Center Court.
HOSTS. CTT On-Site Representatives are not necessarily staying at the same hotels as CTT clients. All tours, unless otherwise stated, are non-escorted and not hosted.
TRAVEL DOCUMENTS. It is the responsibility of each tour participant to obtain and carry a valid passport, visa(s) and any other documents required by applicable government regulations. Non-U.S. Residents may require special travel documents; check with your local embassy or consulate.
AIR TRANSPORTATION. With the exception of the Australian Open, all tour packages are land only packages. Airport Transfers are not included unless specifically stated.
HOTELS.
Hotels may be changed for any reason with another hotel of equal class rating in the same general area.
MISCELLANEOUS. Items not included in tours are meals other than specified, tips, gratuities, excess baggage fees, optional sightseeing, items of a personal nature, airport departure taxes and tour extensions including airfare charges.
PHOTOGRAPHS. During tours, photographic images
of tour participants may be taken and used in CTT advertising
and promotions in various forms of media.
Credit Card Fraud Prevention:
A signed Credit Card Authorization Form and copy of a piece of
I.D. (Drivers License or Passport) is required for the following
type of transactions.
a. All International Orders
b. When the shipping address is different than your credit card billing address.
c. All Phone Orders
d. Online orders over $1,000
e. Any time at the discretion of the Sales Manager on duty
RESPONSIBILITY. Championship Tennis Tours, Inc. and its representatives act only in the capacity of an agent of all air/land transportation carriers, sightseeing tour operators and hotels who are providing services included in the specified tour. The individual tour participant agrees that Championship Tennis Tours, Inc. and its representatives shall not be liable for any injury, damage, loss, accident, delay, or irregularity, liability or expense to person or property due to any act or default of hotel, air/land transportation carrier, restaurant, event ticket supplier or other contractor rendering or providing services. Championship Tennis Tours, Inc. and its representatives shall not be responsible for any expense or liability resulting from labor disputes, war, acts of terrorism, government restraints, weather conditions, sickness, pilferage or any other cause beyond their control. Championship Tennis Tours, Inc. and its representatives reserve the right to accept, to retain, or refuse any person as a participant of any tour or to cancel any program of a tour or complete tour if circumstances so demand. Championship Tennis Tours, Inc. and its representatives reserve the right to cancel any tour prior to departure for any reason (including insufficient number of participants) or change itineraries and substitute services or hotels of equal quality without prior notification.
AFFILIATION. Championship Tennis Tours, Inc. is not affiliated with any tournament, association, players, box office, or sponsors mentioned on this site or on your ticket.
FOR TRAVEL AGENCIES ONLY.
CTT pays 5% commission on *tour packages and Individual tickets
sales on the net sale to IOTA Certified Travel Agencies. If the
client is already an Established Client of CTT there is no commission
to be paid unless the agency had booked the same client previously.
*CTT does not pay commission on the Australian Open "Champion
Tour". Agencies may add on their own agency fee on top of
our published price. We do however pay commissions on all other
Australian Open packages.
When will the commission check be paid?
All commission checks are paid out 2 weeks after the tournament has ended.
What form of payment do we accept from Agencies?
All agencies must pay by Agency check.
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TICKET PRICING. CTT is NOT the Official Box Office
for any of the events that we sell Individual Tickets. Our selling
price and the original price on the ticket will vary due to premium
costs associated with obtaining tickets in the high-demand marketplace.
Prices can often be SEVERAL times the original face value which
is listed on the ticket. Championship Tennis Tours acts only
as a broker guaranteeing delivery for Individual Tickets. All
prices quoted are in U.S. dollars.
REFUNDS. All ticket sales are final. There are no refunds or exchanges.
SERVICE CHARGE. This fee covers costs that allow Championship
Tennis Tours to provide the widest range of available tickets
and packages while giving you maximum service. This charge includes
services like taking and maintaining your order on our ticketing
systems, arranging for shipping and/or coordinating with the box
office will call. It is applied to an entire order.
ORDER PROCESS. You will receive an e-mail immediately after making your order confirming that we have received it. You will receive an additional email once your payment has been approved and your order has been confirmed. Just because you have not yet received an Order Confirmation does not mean that we have not begun performing our service or already purchased the tickets you requested on your behalf. If you do not receive an order confirmation or updated status within 2 business days, please call our office to check on your order. NEVER assume your order is not being processed or has been cancelled simply because you have not yet been contacted by us. Online orders placed over the weekend or after 5 PM our local time weekdays are still processed immediately but your confirmation may not be received until the next business day.
SEATING. Unless specifically noted, all seats are together, side-by-side in the same row. For groups of more than 2, we do our best to have all your tickets together, however, this is not guaranteed as seats are generally issued in pairs. We are happy to take requests for specific locations, however this cannot be guaranteed.
In the event that your chosen category /level which you've purchased is not available upon allocation, the next best seating category will be provided and you will be compensated for the difference in price if they are of an inferior level..
Championship Tennis Tours is not responsible for any loss or damages resulting from individual tournaments enforcing policies regarding transferability of tickets including the possibility of removal of tickets and/or denial of access to the grounds. Championship Tennis Tours guarantees the delivery of authentic, officially issued tournament tickets.
For the French Open, tickets purchased through the second
Tuesday of the tournament may be for either Philippe Chatrier
Center Court or Suzanne Lenglen court. (Both courts are considered
main showcourts at the French Open and offer equally formidable
matches. All the top seeds have appeared on both courts in the
past through the second Tuesday.)
A ticket for either court gives you a reserved seat in that particular stadium as well as access to all the outside courts, but does not allow entrance on the other main showcourt. From Wednesday of the second week until the end of the tournament, all showcase matches are played only on the Philippe Chatrier Center Court and thus all tickets will be only for this stadium.
For Wimbledon, tickets purchased through Wednesday of the second week may be either on Center Court or Court 1. Both courts are considered the main showcourts with top seeds playing on both courts and offer equally formidable matches. From Thursday of the second week through the end of the tournament, all showcase matches are played on Center Court and thus tickets will only be for this stadium.
RAIN OUT POLICY. Should any tennis be canceled due to inclement
weather or any other reason, seat privileges for that session(s)
are lost. No rain checks or refunds will be issued.
CTT offers Ticket Weather Insurance for an additional 15% on top
of your total purchase price. If a single ball is not played during
the session for which you have purchased the ticket weather insurance
you would be given a credit for your purchase minus service charges
which you could use towards a future service with CTT. Insurance
must be purchased at the time of your order.
TICKET DELIVERY. Your tickets are normally delivered by Fedex in most cases at least a week before "your" first day of attendance at the tournament. If for reasons outside our power this is not feasible due to delays in ticket allocation by authorities and/or suppliers, your tickets will be left for you at one of our Tour hotels at least one day before your first day of attendance. We guarantee delivery one day before your first day of attendance at the event.
Credit Card Fraud Prevention:
A signed Credit Card Authorization Form and copy of a piece of
I.D. (Drivers License or Passport) is required for the following
type of transactions.
a. All International Orders
b. When the shipping address is different than your credit card billing address.
c. All Phone Orders
d. Online orders over $1,000
e. Any time at the discretion of the Sales Manager on duty
The Credit Card Authorization form will be faxed to you after we receive your request for tickets. Please sign and date the Credit Card Authorization that you will receive after submitting your request and fax it to 480-429-8800 along with a copy of a Photo ID as well as a front AND back copy of the credit card you are using for the purchase. You may black out any personal information on your photo ID you do not wish us to see as long as we can make out a signature and your name on the ID. You may also black out the first twelve digits on the card, we need to be able to read the last four digits on the card as well as your name on the front and the signature strip on the back. This policy is implemented to protect card holders and prevent credit card fraud.
AFFILIATION. Championship Tennis Tours, Inc. is an independent company not affiliated with any tournament, box office, ticketmaster, tour association, tennis federation.
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