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australian-open

Australian Open


20 ene 2 feb, 2020 | Melbourne, Australia

Australian Open FAQ's Seating Guide

Q. What Australian Open tickets are available and can you explain the different types?

Grounds Passes - Roam the public areas and free seating show courts. The don't have a reserved seat on any of the outside courts or provide access to Rod Laver or Margaret Court Arenas..


ROD LAVER ARENA - (The Main Center Court where all the final rounds for singles are played.)

All seats are reserved seating.

Category 3: All seats are upper level, mostly shaded

Category 2: An upgrade to Cat. 2 is also upper level, but closer to the action and still has some sun at times (day)

Category 1: These new cushioned seats are all lower level in prime locations, often in the sun (day)

Super Row: The first row above the court – very limited and sells out quickly, mainly sun (day)

On Court Seating: Contact us for seating on the court with hospitality – an awesome experience!


MARGARET COURT ARENA -

All seats are reserved seating.

This court is located next to Rod Laver Arena and is the newest state of the art court with all four categories; Cat 3, Cat 2, Cat 1 & Super Row.

HISENSE ARENA

This is a ticketed arena with free seating inside.  

Q. Want to avoid the sun?

The heat in Melbourne during January can be very uncomfortable, especially if you must sit hours in the sun. To beat the heat and get protection from the sun during the day sessions, the best options are CAT 1 seats located behind the server in sections 3-17 or 8-12.

Q. I want to see Roger Federer (or my favorite player). When is he/she playing?

The Australian Open is an elimination event. Tickets are sold to sessions of the Australian Open, not to particular matches. It is not possible to purchase tickets in advance to see a specific player. Due to the nature of the event, the schedule for each day cannot be announced until the night prior. Remember, the schedule and order of play are subject to change at any time. Tennis is an unpredictable sport and unavoidable events can occur; it all adds to the thrill and suspense of the Australian Open.

Q. When will my tickets be delivered?

Tickets are generally delivered one week before your first day of attendance. Actual delivery times vary from event to event depending on many factors including when tickets are physically allocated by the tournament.

Q. What if my tickets are lost or stolen?

When you receive your tickets, keep them in a safe place. Unfortunately, tickets cannot be replaced if they are lost, stolen, or damaged. Please note that direct sunlight or heat can damage some tickets. 

Q. Will the tickets I order be together?

Yes. All ticket order of two tickets will be together. For orders of 3 or more tickets we do our best to get all the tickets together, but it’s not guaranteed. We will make sure to have at least all the tickets as pairs.

Q. When tickets are listed as a “General” ticket for a particular level, what does that mean?

When a ticket is listed as a “CAT 1 - General” this simply means that your tickets are guaranteed to be located in a section within the CAT 1 level. Even though it’s listed as “General”, all tickets are reserved. You will only know the actual seats (section, row, and seat number) once the tickets are delivered.

Q. If I have a ticket for the night session, can I attend the tennis during the day?

All night session ticket holders may enter the grounds from 5pm.

Q. If I have a ticket for the day session, can I stay and watch the tennis at night?

Day session ticket holders are permitted to stay and watch tennis on the outside courts for the night session, but must vacate Rod Laver Arena and Margaret Court Arena at the conclusion of the day session.

Q. What time can I enter the grounds?

All day session ticket holders can enter the precinct from 10am but must vacate Rod Laver Arena or Margaret Court Arena at the conclusion of play for the day session. Day session tickets will still allow you access to the outdoor courts and the outside events held on site.

Q. What is a twilight session?

Play on Friday January will commence at 3pm with the mixed doubles semifinal followed by the women’s doubles final, and a men’s singles semifinal scheduled not before 7.30pm. On Saturday January the women’s singles final is scheduled to commence not before 7.30pm, with girls’ and boys’ finals from 1pm. On Sunday January play will commence at 4pm with the mixed doubles final, and the men’s singles final scheduled to commence not before 7.30pm.


Q. How long is a tennis match?

Tennis matches vary greatly in length and can take anywhere from an hour to three or four hours. Men’s singles matches are best of five sets and women’s singles matches are best of three sets.


Q. How many matches will be played on Rod Laver Arena and Margaret Court Arena?

Traditionally, day sessions feature three matches on Rod Laver Arena and three matches on Margaret Court Arena. During the evening there are typically two matches played. This is subject to both weather and schedule changes. Ultimately, the number of matches played is determined by the Tournament Referee and is subject to change at any time.


Q. Where are the different categories located in Rod Laver Arena?

* Super Row seats are the front row seats in the lower level

* Category 1 seats are located in the lower level at the end of the court  and the first few rows on the side of the court.
* Category 2 seats are located on the side of the court (lower level) and the first eight rows of the upper level at the end of the court

* Category 3 seats are located in the upper level.


Q. What does a Rod Laver Arena ticket include?

Tickets include access to a reserved seat within Rod Laver Arena.

In addition, fans may access all outside courts including Hisense Arena and Show Courts 2 and 3, as well as all the entertainment on offer on Grand Slam Oval, Garden Square and around the Melbourne and Olympic Park precinct. There is no access to Margaret Court Arena with a Rod Laver Arena ticket.


Q. Where are the different categories located in Margaret Court Arena?

* Super Row seats are the front row seats in the lower level

* Category 1 seats are located at the end of the court (lower level)

* Category 2 seats are located on the side of the court (lower level)

* Category 3 seats are located in the upper level.


Q. What does a Margaret Court Arena ticket include?

Tickets include access to a reserved seat within Margaret Court Arena.

In addition, fans may access all outside courts including Hisense Arena and Show Courts 2 and 3, as well as all the entertainment on offer on Grand Slam Oval, Garden Square and around the Melbourne and Olympic Park precinct. There is no access to Rod Laver Arena. Margaret Court Arena offers fans a world class tennis experience, with the intimate 7500-seat stadium allowing fans to get up close to the on-court action. Demand for the stadium is expected to be high, especially for shaded seating in the stands. Melbourne Park features three retractable roof stadiums, allowing play to continue in all weather conditions.


Q. What matches can I expect to see on Margaret Court Arena?

Margaret Court Arena will showcase some of the world’s best tennis players in action over the first eight days and six nights of the tournament. Fans can expect to see big names and classic matches in the state-of-the-art venue.


Q. What does a day session ground pass include?

Day session ground passes include access to the grounds at any time on the day stated on the pass, as well as access to all matches scheduled on Hisense Arena, Show Courts 2 and 3 and the outside courts.


Q. Where do the players and umpire sit?

The umpire’s chair and players seats are located on the west side of each court.

Q. Where do the Players enter the court?

They enter the court on the west side by section 16.

Q. What are the best sections to stay in the shade?

The sections in the corner and behind the server in both the upper and lower levels are generally in the shade.  The seats between the between the baselines in the lower level get exposed to the most sun.

Q. Can children attend Australian Open and which areas can they access?

Children under the age of 18 are welcome to attend Australian Open. They must be accompanied by an adult in all licensed venues and any other areas Tennis Australia/Melbourne and Olympic Park nominate.Children over the age of three must carry their own ticket.  Children aged two and under are entitled to enter the event free of charge but must not occupy a reserved seat.

Q. Where is the Australian Open venue located in Melbourne?

The tournament is held walking distance from the city center, in Melbourne Park:
Melbourne Park Olympic Boulevard, Melbourne Park, Melbourne, Vic 3000